Costa Sanders (“Costa Sanders,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, www.costasanders.com (“Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, contact us, request information, purchase products or services, or interact with us in any way.

By using our Website, you agree to the practices described in this Privacy Policy.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, company name, email address, phone number, mailing address, and any other information you submit through contact forms, quote requests, service requests, emails, or other communications.

How We Use Your Information

We use the information we collect to respond to inquiries, provide quotations, support customer service activities, schedule and manage machine service requests, process business transactions, improve our products and services, maintain website functionality and security, communicate with customers, and comply with legal obligations.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, remember preferences, and help us understand how visitors use our website. You may configure your browser to refuse cookies, although some website features may not function properly as a result.

Information Sharing

Costa Sanders does not sell personal information.

We may share information with trusted service providers who assist us in operating our website, maintaining our systems, providing customer support, processing communications, or performing other business functions on our behalf. We may also disclose information when required by law or when necessary to protect our legal rights, property, safety, customers, or business operations.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain business records, provide services, resolve disputes, enforce agreements, and comply with legal or regulatory requirements.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect all information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

International Data Transfers

If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our website, you consent to such transfers.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to request access to your personal information, request corrections to inaccurate information, request deletion of your information, object to certain processing activities, withdraw consent where applicable, or request a copy of your personal data.

Marketing Communications

If you choose to receive marketing communications from Costa Sanders, you may unsubscribe at any time by following the instructions included in our communications or by contacting us directly. We may continue to send non-marketing communications related to products, services, transactions, or support requests.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage visitors to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Our website is intended for business and professional users and is not directed to children under the age of 13. We do not knowingly collect personal information from children.

Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us.